FAQ
FAQ
ORDERING (KIOSK / APP / ONLINE)
How do I order SliceCraft?
How do I order SliceCraft?
Can I edit my order after placing it?
Can I edit my order after placing it?
Can I place an order for a later pickup time?
Can I place an order for a later pickup time?
Do you offer whole pies?
Do you offer whole pies?
PICK-UP & IN-STORE EXPERIENCE
Where do I pick up my order?
Where do I pick up my order?
How will I know my order is ready?
How will I know my order is ready?
What if I’m running late?
What if I’m running late?
DELIVERY
Do you deliver?
Do you deliver?
My delivery is missing items / late—who helps me?
My delivery is missing items / late—who helps me?
PAYMENTS, RECEIPTS, REFUNDS
What payment methods do you accept?
What payment methods do you accept?
Can I cancel my order?
Can I cancel my order?
I need a refund—what should I do?
I need a refund—what should I do?
Where’s my receipt?
Where’s my receipt?
MENU, ALLERGENS, DIETARY
Where can I find nutrition and allergen info?
Where can I find nutrition and allergen info?
Can you guarantee allergen-free food?
Can you guarantee allergen-free food?
Do you offer gluten-free / vegan options?
Do you offer gluten-free / vegan options?
CATERING / LARGE ORDERS
Do you do catering or large orders?
Do you do catering or large orders?
How far in advance should I order?
How far in advance should I order?
ABOUT THE MODULAR KITCHEN
What does “modular kitchen” mean at SliceCraft?
What does “modular kitchen” mean at SliceCraft?
CONTACT & SUPPORT
How do I get help fast?
How do I get help fast?
HOURS
11AM-9PM DAILY
LOCATION
570 HUMBOLDT DRIVE, SUITE
107, BIG LAKE, MN 55309
FOLLOW
© SLICECRAFT 2026
HOURS
11AM-9PM DAILY
LOCATION
570 HUMBOLDT DRIVE, SUITE
107, BIG LAKE, MN 55309
FOLLOW
© SLICECRAFT 2026